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About the Authors:
Terry Kiwala
Vice President
Terry Kiwala has worked in finance and investment for more than two decades and joined First Analysis in 2019. He works with entrepreneurs as an investor and as an advisor on growth transactions to help build leading enterprise productivity software businesses. He is a thought leader in his sector, having authored widely read industry research. He supports First Analysis' investments in Drive My Way, Insellerate, Lender Price, PCMI, SmartCommerce and Visage. Prior to joining First Analysis, he was chief financial officer of Vokal, a software development company, senior vice president at Tribeca Flashpoint Media Arts Academy, and associate vice president at National-Louis University. Earlier, he was an investment banking analyst at Lehman Brothers. He earned a bachelor’s degree in economics and government from the University of Notre Dame. He is a CFA charterholder.
Walid Elmekki
Senior Analyst
Walid Elmekki is an associate with First Analysis. Walid joined the firm in 2021 after completing his internship. He previously interned at Wintrust Financial supporting the commercial banking division. Walid graduated from Ohio State University with a bachelor’s degree in finance and a certificate of leadership.
First Analysis Enterprise Productivity Technology Team
Terry Kiwala
Vice President
Corey Greendale
Managing Director
Richard Conklin
Managing Director
Matthew Nicklin
Managing Director
Walid Elmekki
Associate
First Analysis Quarterly Insights
Enterprise productivity
Fraud fighters: Tech innovators address increasingly sophisticated, growing threats
January 30, 2025
  • At several conferences during the fourth quarter, we were astounded by the prominence of fraud as a major challenge for participants and by the proliferation of innovative technologies to combat this growing epidemic.
  • Traditional fraud prevention efforts that depend on human attention can’t keep pace with the frequency and velocity of today’s financial crimes. Financial institutions and other businesses have concluded they need more advanced tools to combat fraud.
  • Fraud-fighting businesses are increasingly stepping up to meet this demand in a market expected to grow by more than 20% annually and reach nearly $300 billion by 2032. We briefly profile some of the best ideas we saw among fraud-fighting technology providers at these conferences.

TABLE OF CONTENTS

Includes discussion of 20 private companies

Signs point to a tougher, bigger fraud problem

Multi-dimensional costs

Shortcomings of traditional anti-fraud tools spark new solutions

Here are some of the companies solving the fraud problem

Abundant opportunity in battle against fraud

Tide trends up for the First Analysis Enterprise Productivity Index

Enterprise productivity M&A: Notable transactions include SafeSend and Zuora

Enterprise productivity private placements: Notable transactions include Chargezoom and DocJuris

Signs point to a tougher, bigger fraud problem

At several conferences during the fourth quarter, including the National Multifamily Housing Council’s OpTech, Money 20/20, Curql’s Venture Tech, and FOTechHub for family offices, we were astounded by the prominence of fraud as a major challenge for participants and by the proliferation of innovative technologies to combat this growing epidemic.

How did we get to this point?

At the height of the pandemic, the easiest and most reliable tactic for fraudsters was using phony identities to loot government stimulus programs, such as the Paycheck Protection Program, the coronavirus stimulus payment program, and the American Rescue Plan, which provided substantially higher unemployment benefits to individuals.

The Associated Press reported that fraudsters stole $280 billion of COVID-19 relief funds and an additional $123 billion was wasted or misspent. Combined, these amounted to nearly 10% of the $4.2 trillion the federal government disbursed in COVID-19 relief aid. The federal government has prosecuted thousands of criminals in connection with these thefts.

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